Shipping policy

Welcome to Halesson by KIRUTHIK FAB. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Business Information

Brand Name: Halesson
Business Name: KIRUTHIK FAB
Email: halessonsocialmedia@gmail.com
Address: 30/1, Thanthoni Main Road, Thanthoni, Karur - 639005
Phone: +91 7598665405
GSTIN: 33AGJPB7795E1ZC

Order Processing

All orders are processed within 1 to 3 business days after order confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During sale periods or high order volumes, processing times may be slightly delayed.

Shipping Coverage

We currently ship across India.
International shipping is not available at the moment.

Estimated Delivery Time

Tamil Nadu: 2 to 5 business days
South India: 3 to 6 business days
Rest of India: 4 to 8 business days

Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges will be calculated and displayed during checkout.
Free shipping may be available for selected products or promotional offers.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email or WhatsApp/SMS.
Customers can track their shipment using the courier partner’s tracking portal.

Delayed or Lost Shipments

If your order is delayed beyond the expected timeline, please contact us at halessonsocialmedia@gmail.com or +91 7598665405.
Halesson is not responsible for delays caused by courier services, natural disasters, strikes, or other unforeseen events.
In case of lost shipments confirmed by the courier partner, we will assist with a replacement or refund process.

Incorrect Address

Customers are responsible for providing accurate shipping details.
Orders returned due to incorrect or incomplete addresses may incur additional shipping charges for re-delivery.

Damaged Packages

If you receive a damaged package, please contact us within 24 hours of delivery with clear photos/videos of the package and product.
Claims made after 24 hours may not be accepted.